Frequently Asked Questions

Q. How are you able to reach so many voting households at once? What happens if no one is home or the line is busy?

A. IKJ Services simultaneously delivers your digitally recorded message (s) or surveys over multi-line telephone systems capable of meeting any job requirement. If a called party is not home or the line is busy, our systems will recall that household as many times and as often as you desire until completing the call. Calls reaching answering machines are detected, and at your option, may have an alternate message delivered.

Q. What’s the best time to call and what lead time do you need to begin calling. Can messages be changed?

A. Anytime is a good time to let your voters know you’re interested in them, but we’ve found that calling during the month prior to your election has produced excellent result. We’d like thirty days notice for our planning and to assist you with your data analysis and message recording. If you have immediate needs, please call. Be aware that you can change messages at any time…even after calling has begun. This is a great way to respond to those inaccurate criticisms often leveled just days before the election.

Q. Our campaign budget sets media buys at specific dollar limits. How will I know how many calls we can make?

A. There are several variables involved in determining the number of calls made…message length, percentage of answering machines, length of message on the answering machine, etc. Our systems can be set to call to either a specified dollar amount or specified number of completed calls. In both cases, our systems are optimized to get maximum benefit from your expenditures.

Q. What do you need to make calls?

A. Two things… a list of individuals to call and your recorded message (s). You can record your messages via telephone by calling one of our Digital Numbers assigned to you. It’s fast and easy…just like recording messages on an answering machine or voice mail system. Your list of names can be via email in an Excel format. If you wish your lists can grouped by particular demographics, to include fields with distinguishing data. We’ll segment your lists and report the results.

Q. Isn’t this just telemarketing? Frankly, won’t this cost me votes?

A. Yes, this is telemarketing, but with a significant difference…you are the one calling. No, this won’t cost you votes. Our experience has shown that a concise, well delivered, and meaningful recorded message from someone your constituents know or recognize is preferred over a live call from an operator who they don’t know. Recognition, message content, and message delivery are the keys. The use of the telephone has been a very useful and necessary tool for successful campaigns. Yet, there are problems that concern a candidate: inconsistent message delivery, the inability to reach large numbers of voters, and if you don’t have adequate volunteers… cost. IKJ Services delivers a known, consistent message, can reach thousands of voters per hour, and per voter costs are one of your lowest cost media choices.

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